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FAQ

  • You should receive your products in your email within a few minutes of completing your order.

    If you don't receive your products, please contact me at closrv.photo@gmail.com and I'll make sure you get your digital downloads asap.

  • You can access your downloads via a link that was sent to your email after your purchase.

    If you don't see the email with your download link, please contact me at closrv.photo@gmail.com and I'll make sure you get your digital downloads asap.

  • do to the nature of it being a digital download, we do not offer refunds on digital downloads.

    I will gladly assist you have questions on me showing you how they work. Please contact me at closrv.photo@gmail.com

  • If you contact us at closrv.photo@gmail.com and let us know any issues you're having with installation of products, we'll walk you through the process and make sure you are up and running!

  • YES! All preset packs include XMP and DNG files

    Note: Presets ONLY work with Lightroom Classic, Lightroom CC, and Lightroom Mobile (XMP + DNG included)